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Frequently Asked Questions

Find answers to all your party related questions.

Are you expanding to other cities?

We’re continuously expanding to new cities! We’d love to hear where you would like us to launch next, so please send your suggestions to hello@partykracker.com

I enquired with a vendor, when will I hear back?

We strive for the vendors on our platform to respond quickly to their enquiries, but if you don’t hear back in a few days, please feel free to send them another enquiry. Please note that during busy seasons , response times might be longer. If you have any questions or need any help with your enquiries, please reach out to our expert vendor team at hello@partykracker.com

I had a great experience with my vendor, how can I leave a recommendation?

At the moment, only vendors and venues on the platform are able to send an email to request a recommendation from their customers. Reach out to your vendor to volunteer!

What is the cost to connect with vendors and how do I go about it?

It’s free to connect with our party vendors! When viewing a vendor listing, select the “Enquire” button in the right corner of the page. You’ll be prompted to answer a few questions and then hit “Send Enquiry”. After it’s sent, the vendor or venue will be in touch!

I have feedback on Party Kracker’s vendor listings. Who can I share it with?

We are always looking for ways to improve and would love to hear your feedback. Please send us a note at hello@partykracker.com

What is Party Kracker’s Real Party Inspiration?

When a picture perfect party is bought to life, we love sharing the work and tagging the vendors that made it possible. This helps clients see a vendor’s works making it easier to connect with them.

If I’m planning a simple home celebration, do I still need Party Kracker?

A celebration, whether intimate or large requires detail oriented planning and that’s where we come in! Choose from our curated vendors to make even the most intimate celebrations picture perfect and memorable!

Cannot find what you are looking for?

Contact Us
Are you expanding to other cities?

We’re continuously expanding to new cities! We’d love to hear where you would like us to launch next, so please send your suggestions to hello@partykracker.com

I enquired with a vendor, when will I hear back?

We strive for the vendors on our platform to respond quickly to their enquiries, but if you don’t hear back in a few days, please feel free to send them another enquiry. Please note that during busy seasons , response times might be longer. If you have any questions or need any help with your enquiries, please reach out to our expert vendor team at hello@partykracker.com

I had a great experience with my vendor, how can I leave a recommendation?

At the moment, only vendors and venues on the platform are able to send an email to request a recommendation from their customers. Reach out to your vendor to volunteer!

What is the cost to connect with vendors and how do I go about it?

It’s free to connect with our party vendors! When viewing a vendor listing, select the “Enquire” button in the right corner of the page. You’ll be prompted to answer a few questions and then hit “Send Enquiry”. After it’s sent, the vendor or venue will be in touch!

I have feedback on Party Kracker’s vendor listings. Who can I share it with?

We are always looking for ways to improve and would love to hear your feedback. Please send us a note at hello@partykracker.com

What is Party Kracker’s Real Party Inspiration?

When a picture perfect party is bought to life, we love sharing the work and tagging the vendors that made it possible. This helps clients see a vendor’s works making it easier to connect with them.

If I’m planning a simple home celebration, do I still need Party Kracker?

A celebration, whether intimate or large requires detail oriented planning and that’s where we come in! Choose from our curated vendors to make even the most intimate celebrations picture perfect and memorable!

Cannot find what you are looking for?

Contact Us